CARRIAGE TERMS

Thank you for choosing Eco Thread Collective LLC to purchase our products. Below are the terms and information regarding shipping.

1. Shipping Methods
We primarily offer delivery services within the United States through the following shipping companies:

United States Postal Service (USPS)

United Parcel Service (UPS)

FedEx
At checkout, you can select the appropriate shipping method. Specific shipping time and costs will be calculated after you enter your shipping address.

2. Shipping Time
Standard shipping time is typically 3-7 business days. Actual shipping time may vary depending on the destination, weather conditions, and the shipping company's processing time. Once your order has shipped, we will send you tracking information via email, allowing you to view the package's status in real time.

3. Shipping Costs
Shipping costs vary based on the order's weight, size, destination, and the chosen shipping method. The applicable shipping costs will be automatically calculated and displayed at checkout.

4. Order Processing
After confirming receipt of your order, we will process it within 1-3 business days. Once processing is complete, you will receive a confirmation email containing tracking information. Please note that processing and shipping times may be delayed during peak shopping seasons, such as holiday periods.

5. Lost or Damaged Packages
If your package is lost or damaged in transit, please contact us immediately. We will assist you in resolving such issues and filing a claim with the shipping company.

6. International Shipping
Currently, we only offer standard shipping within the United States. If you require international orders, please contact customer service to inquire about other available options.

If you have any questions about our shipping terms, please feel free to contact us at:

Phone: +1 (959) 955-7332
Email: steven@ecothreadcollective.com
Thank you for your support and trust in Eco Thread Collective LLC. We look forward to providing you with excellent service!